Quick answers to common questions. Pelgrim is in alpha — the FAQ grows as new questions come up. If your question isn't here, the contact link below will reach a real human.
Pelgrim turns your travel history into smarter future trips. You log flights, stays and trips; Pelgrim draws them on a real satellite map, turns each trip into a shareable recap, surfaces patterns you'd never spot by hand, and (for premium) helps you plan and optimize loyalty rewards.
It's your own personal travel record — not a social network. Your data is yours, and nothing is public unless you choose to share it.
Two paths: manual entry via + Add in the top bar (Flight / Stay / Trip), or bulk import via + Add → Import. The importer accepts a growing list of formats — booking confirmations, calendar exports, loyalty-program activity dumps. If a format isn't supported yet, send a sample to contact.
A trip is a closed loop: you leave home, do things elsewhere, return home. Pelgrim looks at the gap between flights and stays and proposes a trip whenever the pattern matches. You confirm, edit, or merge proposed trips in Tasks → Proposed trips.
If a flight is missing from a trip, it appears as a "trip gap" in your Tasks list — usually a quick fix.
Marking a trip, flight, or stay private is permanent: it hides that item from your public profile, shared links, and exports until you toggle it back. Free to use.
Hide private items is a temporary view toggle that also hides those private items from your own screen, so you can share your screen or take clean screenshots without showing them. It changes nothing about what other people see, and it's free too.
Yes. Privacy works per item, not just per trip, so a trip can be public while individual legs stay private. Mark any flight, stay, or transport leg private and it disappears from your shared links and public profile while the rest of the trip stays visible.
Say you have a two-week trip where one week was a private side trip: share the trip, mark that week's legs private, and whoever opens the link sees a coherent trip without the parts you kept to yourself. When a shared trip has private legs, the share panel tells you exactly how many are hidden.
The short version: your travel data, email, and loyalty info stay on Pelgrim's servers and aren't shared with third parties for marketing. Public profile pages show only what you opt to make public. See the privacy policy for specifics.
You can export all your data at any time from User settings → Export my data.
Open a trip and use Share to create a private link. While the trip is happening, that link shows a live "where are they now" view; once it ends it turns into a recap — map, route, stays, photos and the numbers. From the trip page you can preview both with the ✨ Recap and 👁 Live view buttons.
You pick a default language per link (handy for family abroad), and visitors can switch it with a flag. Revoke any link any time. Private flights and stays never appear on a shared view.
Each trip and your lifetime travel are drawn on a real satellite map: flight routes as arcs, your hotels and located check-ins as photo pins, and the countries you've visited shaded in.
On your public profile and shared pages, hotels and check-ins stay off the map unless you deliberately switch them on — flights and countries are coarse enough to be safe by default.
The free tier covers logging, the maps, recaps and sharing, the chain map, basic insights and per-item privacy. PRO adds the parts that take deliberate setup: the redemption optimizer, the trip planner, future-trip tools, power-user privacy (and Screenshot Mode), and first access to new features. See the upgrade page for the current list.
The Loyalty Lab (PRO, in alpha) is where you add loyalty programs beyond the main six: adopt a ready-made template from the catalogue, describe a program and let the AI draft it, or build one yourself. Your logged travel feeds each program automatically; manual credits and bonuses can be added in the Lab. Status cards for everything live on the Rewards overview.
To verify a program's numbers, open your real loyalty account in a second browser window and compare side by side — loyalty sites block being embedded, so a separate window is the way. If a total or tier looks off, use Report something off on the program's page in the Lab; those reports are how templates get verified. Capturing your program's page with the browser extension so the comparison happens for you is on the roadmap.
Flight times in Pelgrim are wall-clock at the airport, not UTC. So a New York departure shown as "9:00" means 9:00 local NY time, regardless of where you are now. The browser converts to your current clock when relevant.
If a time is still clearly wrong after that, edit the flight to fix it manually, or report the source format to contact.
You can sign in with Google or Apple, or — during alpha — with an invite. Standard email sign-up opens up as Pelgrim adds full spam protection (email verification, rate limiting). If you're stuck at the door, drop us a line.
You can do it yourself: User settings → Danger zone → Delete account. The same screen also lets you reset just your travel log (keep the account, wipe the data). Both ask you to type a confirmation phrase first, so there's no accidental click.